FAQ's
Leveraged trading is appropriate for traders who wish to optimize their profit from holding positions for a short period.
You can make a profit whether the price rises or falls.
We offer leverage amount of 1x/25x/50x/75x/100x by items based on TradeBTC index.
Users can trade with Bitcoin, Ethereum, Litecoin and Bitcoin cash.
You can trade at any time, 24 hours a day, 365 days a year.
A minimum entry amount should be remaining.
A limit order is an order that sets a particular price that you are willing to buy or sell. With a market order, your order will be executed immediately at the current market price.
Available balance refers to the available amount that you can enter into the trade in the current state.
The minimum limit refers to the minimum entry order amount, and the maximum limit refers to the maximum entry order amount.
Please check the minimum and maximum order amount. This message appears when your order exceeds the maximum order amount.
The maximum limit can be changed, followed by our fund management policy.
You can hold both the UP position and the DOWN position of the same asset at the same time. For instance, when there are changes in market condition after placing the UP order, you can place the DOWN order again for the same asset without selling the up position.
Select [Leverage trading] at the top menu bar of the website and then click the [sell] button on the right side of the list on the [position] tap.
>This message will appear if you have already sent an order to sell the position or have sent the order repeatedly. Check the list of open orders on the [Open Orders] tab.
A spread is the difference between the buying price and the selling price. The order book offers both the buying and selling price, a buy order will be executed based on the buying price, and a sell order will be executed based on the selling price.
Yes, the additional buy order will change the cut-loss price.
Your position will automatically be sold at the current market price when the loss on the entry price reaches 90%.
When the profit of position’s average price becomes 100%, the corresponding position will be sold at the market price by the automatic selling system. The profit auto-sell function can be turned on or off at the bottom right of the leverage trading section (Choose between 100%, 200% and 300%). This function is useful for efficiently responding to the rapid movement of the market price or for conducting planned sales. You need to set the profit auto-sell function for each position.
The loss auto-sell(Cut losses) is made based on the loss rate of each position. The remaining balance in your wallet will not be used as a margin.
Yes. An additional buy order will change the cut-loss price.
If you turn the profit auto-sell on, it will be executed even when the computer is off.
You can keep each of your positions up to 240 hours. Positions that you do not sell within 240 hours will automatically be sold at the market price.
The wallet balance is a digital asset deposit for trading with cryptocurrency.
There is no tax imposed on leveraged trading.
If you are unable to execute buy or sell orders as a result of a temporary TradeBTC computer system failure or as a result of a failure on the part of your ISP, you are not entitled to any compensation.
You can trade on iPhone, Android, and other models.
Click [Account] at the top menu bar of the website, and then select [Deposit] tab on the right side of the screen. After you select the deposit method, you will see the personal coin deposit address where you can send coins to make a deposit.
We use Coordinated Universal Time (UTC) as the time standard.
Deposits are available 24 hours a day, 7 days a week.
Depending on the time of the network, processing of digital coin deposits may take some time.
Click [Account] at the top menu bar of the website, and then you may find the Deposit/withdrawal history at the bottom of the screen.
Click [Account] menu at the top of the menu bar of TradeBTC website. You can withdraw from [withdrawal] on the right corner of the screen.
Processing times varies depending on the network condition. It may take several minutes to several hours.
Withdrawals are available 24 hours a day, 7 days a week.
Click [Account] at the top menu bar of the website, and then you may find the withdrawal history at the bottom of the screen.
Click on the register button at the top right-hand corner of the TradeBTC website. Enter your personal information.
You must sign up with your own name as you are responsible for your transactions and will receive transaction confirmations in your name.
You can register with only one ID. If you register under multiple names by using another person's ID, you may be blocked from our system.
TradeBTC has the most technologically advanced system in the industry. By providing a web-based trading system for both PCs and mobile devices, you can trade on both your computer and your mobile phone.
You can access the TradeBTC mobile page from your smartphone and start trading right away. You do not need to install any apps, so you can start trading quickly.
You can change your account information by opening the top menu of the web page and clicking [Account] and then [My Account].
Go to the login page from the link in the upper right-hand corner of the TradeBTC homepage, then click the [Forgot Password?] Link. Please enter your email address, and we will send you a password.
If you have any questions, please contact TradeBTC Customer Support. We will answer your questions with care. We always try to respond promptly - if we receive a high volume of requests we may take a little longer to respond.